Complete our New Customer Form (pdf) and send it back to us before your rental.
Be ready to pay with cash, money order, check, or credit/debit card at the start of your rental. To prevent fraud and theft, we’ll need to confirm your credit card via email or a fax that includes a copy of the card and a signed copy of the New Customer Form (pdf), which includes a credit card section.
Rentals paid for via cash, check, or debit card require a valid credit card or cash for a deposit equal to the value of the deductible of the renter’s property insurance, or the replacement cost value of the equipment being rented. We also request a copy of a photo ID for the person picking up the equipment.
We need to have acceptable and current copies of both your Certificate of Property Coverage and your Certificate of General Liability in our possession before the equipment leaves our facility. Policies with “unattended vehicle” disclaimers will not be accepted.
When renting professional production equipment, rental companies like Whitley Films Productions are primarily concerned that you have two types of insurance coverage for their protection (and yours).
1.General Liability coverage that names Whitley Films Productions as an additional insured. We want to make sure that you have insurance coverage if you or someone on your crew has an accident involving some of our equipment that damages something or injures someone.
2.Property Coverage (all risk & replacement cost) for leased/rented equipment naming Whitley Films Productions as loss payee. This gear is expensive & occasionally hard to replace. We want to make sure that you, through your insurance coverage, have the means to repair or replace the equipment if it’s damaged, lost or destroyed. This insurance would also cover the rental payments for the time it takes to repair or replace the equipment.
— OR –
Self Insurance – If you don’t have acceptable property coverage, Whitley Films Productions may offer to rent the equipment to you and charge an Uninsured Fee of 12% of the rental total.
•We charge this fee to offset the cost of higher premiums on our insurance coverage for rentals without customer-provided insurance.
•This fee doesn’t provide access to any insurance coverage that we possess, nor does it provide any replacement cost protection for you. You remain entirely responsible for any damage and/or loss to the equipment while in your possession.
•We may also require a cash deposit, or an authorized credit card deposit for up to the full value of the replacement cost of the equipment being rented.
•We reserve the right to limit the amount of equipment that you may rent without providing your own insurance.
Need insurance just for the length of the rental? The good people over at Heffernan Insurance Brokers have a handy short-term renter’s insurance policy you can check out.
Ready to rent? Check out our rental catalog online.